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Frequently Asked Questions

What is the best food you


This is a tough question because every pet has different needs.  The best diet for an individual animal is based on a number of factors including age, breed, activity level, and existing health concerns.  You also have to account for smell, texture and taste preferences.  There are a lot of great choices out there, but even the best quality diet won't benefit your pet if they

don't eat or it upsets their gastrointestinal system.

Tell us about your pet and their individual needs so we can help you make the right decision.

Any food item can cause an upset stomach if your pet isn't used to consuming it or they ingest too much.  That said, the most common human foods deemed unsafe or toxic to dogs and cats are:  

grapes, raisins, onions, avocadoes, chocolate, macadamia nuts, garlic, nutmeg, yeast dough, foods with xylitol, bones, fat trimmings, coffee, high sodium foods, soft drinks, alcohol

What foods are toxic to dogs?

The level of infestation will dictate how aggressive your approach will need to be.  Routine use of a preventative product is the best way to keep your pet flea free.  Sprays, collars, topical drops and even pills can be used to  prevent flea problems from occurring.  Always read the label and follow directions - many products are pesticides and can be harmful if used incorrectly.  There are safe all natural alternatives but these products have limitations and will not be effective in every situation.

Once you have a flea infestation it is important to treat both your pet and it's environment with appropriate products.  You will then need to use a residual treatment in the environment and start your pet on a maintenance program to prevent re-infestation.

My pet has fleas, what do I do?

It depends on the reason you are switching.  If your pet is healthy and you are changing foods because of age, weight gain, or you simply want to try something new that's an easy answer.  The safest way to introduce a new food is to add small amounts of the new diet to your pets old food slowly over 7-10 days.  For example try 75% old 25% new for 2 days,  then 50% old 50% new for 2 days, then 75% old 25% new for 2 days.  If your pet is eating well and has no issues like vomiting or diarrhea then you can safely feed 100% of the new food.

If your pet does not tolerate the new food you may need to increase at a slower rate, or give a daily probiotic .   Not all foods agree with all pets so if you are having difficulty consult your veterinarian or a knowledgeable employee at the food store to help with this process.  If you are changing foods because your pet is ill it is advisable to seek veterinary assistance.   Some animals require a prescription diet to alleviate symptoms of gastrointestinal disease for both short and long term.

How do I change my dogs food?

Immediately call your veterinarian or the Pet Poison Helpline @

(855) 764-7661

The sooner you get medical advice the better off your pet will be.  It's also a good idea to keep hydrogen peroxide on hand just in case your vet or the helpline recommend you induce vomiting.  

What do I do if my pet eats something poisonous?

Shedding is normal but if you feel that your pet sheds excessively for their breed the following practices may help you decrease the amount of hair they are loosing.

Ensure you are providing them a HIGH QUALITY DIET

 OMEGA FATTY ACID supplementation

Access to clean fresh WATER to keep them hydrated

Regular BRUSHING (1-2 x per week)

Regular BATHING (1-2 x per month)

FLEA and TICK control

Is there anything I can do to help minimize my dogs hair shedding?

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